Privacy Policy
Introduction
This policy explains what personal information KUSAM | Fine Couture & Jewels collects when you use our website, how we use it, and the choices available to you.
Information We Collect
When you check out, create an account, or contact us, we collect information such as your name, email address, phone number, and shipping address. If you create an account, we store your order history and any addresses you choose to save. We never collect or store your card or bank details — payment is handled entirely by our payment processor (see Payments, below).
How We Use Your Information
We use your information to process and fulfil your orders, send order and payment confirmations, provide customer support, and maintain your account (if you have one). We do not use your information for anything beyond running and improving your experience with KUSAM.
Payments
All payments are processed by Razorpay, our third-party payment gateway. Your card, UPI, or bank details are entered directly with Razorpay and are never transmitted to or stored on KUSAM's own servers.
Cookies & Local Storage
We use cookies to keep you signed in securely if you have an account. Your shopping bag and wishlist are stored locally in your browser so they're there when you come back, even before you sign in.
Third-Party Services
We rely on trusted third parties to operate KUSAM: Razorpay for payment processing, and Supabase for secure account authentication and database hosting. Each provider only receives the information necessary to perform its function.
Data Sharing
We do not sell your personal information. We only share it with the service providers above, as needed to fulfil your order and operate our website.
Data Retention
We retain your order and account information for [data retention period to be confirmed], or as required by law.
Your Choices
You can review or update your saved details from My Account at any time. To request access to, correction of, or deletion of your personal information, contact us using the details below.
Grievance Officer
[Grievance officer name and contact details to be confirmed].
Children's Privacy
KUSAM is not directed at children, and we do not knowingly collect personal information from anyone under the age of 18.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page.
Contact Us
For any privacy-related questions or requests, write to us at info@kusamfcj.in.